ziggy
05-10-2008, 02:13 PM
Phew! I just got back from a week-long trip to one of my company’s call centers, where we got to sit with service representatives and listen-in on their calls with irate/disinterested customers. It was highly interesting yet disappointing in the sense that I never got one of my most burning questions answered: why is it when I call in to these centers and give all of my account numbers,...
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--Visit our blog for the entire articlehttp://feeds.feedburner.com/~r/bobcatsplanet/LwkP/~4/287591090
More... (http://feeds.feedburner.com/~r/bobcatsplanet/LwkP/~3/287591090/357-blogcats-take-52)